Terms & Conditions

Clientsa2z (“Site” or “Team”) grants you non-exclusive limited license to use plugins and other products sold through our website (“the products”) in accordance with these Terms and Conditions.

Clientsa2z is a PHP developer team from Viet Nam.

1. 30 Days Money Back, Refund Policy

We will generally only offer refunds where the item you purchased is broken, malfunctioning or corrupt, or doesn’t work as described.

A full refund will be offered to first time customers if requested within 30 days of purchasing a product. No refund will be offered after this time period.

It’s important to keep in mind that there is often a difference between an item that is broken and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the item is not working.

Before you request a refund from us it’s vitally important that you have first:

  • Read the items installation guide and documentation.
  • Read and search about your situation that may answer your question.
  • Contact us for support

 

2. Item support includes

Products purchased on the website include 6 months of support (by email, by website support form). After this time period, a support license will need to be renewed to continue accessing support (product updates still available). Support is offered to assist customers with:

  • Answering technical questions about items features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

 

3. Item support does not include

  • Customization services
  • Installation services

 

4. Delivery

Upon purchasing a product from this website, you will receive a confirmation email. Within this email there will be a link to access your product download. You must NOT share this link or the downloaded files with any other party.

 

5. Site Licensing

Products are sold with a site license. Products must not be installed on more sites than the license permits. All sites must be owned or operated by the purchaser of the product. A site is defined as a website accessed using a unique domain name.

 

6. Price Changes

We reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

 

7. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. We are not responsible for any data loss that may occur as a result of installing this plugin.

 

8. Acceptance

By purchasing our product(s) you indicate that you have read and agree to the Terms & Conditions detailed on this page.